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Once your practice has been onboarded to our version of Optix, we will then be able to report back centrally on a...

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Operations - Please find a copy of the presentation of the materials covered by the Operations team at the Shark...

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Managing practice debt - Description: A guidance document on how practice debt is managed across all HG...

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Stock handling guide - Supporting information for HG Optix practices on how to complete stock transactions 

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Practice till routines - Guidance on cashing up and completing petty cash transaction through HG Optix

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Here is a handout and reference guide to cover the health index

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Enhanced services - Support for practices on how to manage their enhanced services and Corporate debt


 NHS process - Guidance on how to manage outstanding NHS vouchers and submissions 

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Stock taking guide - Instructions on how to complete a stocktake through the HG version of Optix

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​Practice till discrepancies and how to fix them - Supporting information on how to investigate and reconcile till discrepancies...